Shipping for "retail" customers: We charge per item for shipping (see item description). If you order more than one(1) item we base our shipping on the heaviest item, and then $1.00 for each additional item.

We attempt to ship your order as soon as we receive it.

We offer the following shipping methods:

Standard USPS 1st Class Mail (Standard)
USPS Priority Mail (Extra Fee)
Fed Ex Ground (e-mail request)
Fed Ex 2nd Day (e-mail request)
Fed Ex Overnight (e-mail request)

Returns

Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will make it right, or issue a refund.

100% CUSTOMER SATISFACTION IS OUR GOAL!!

Insurance

Insurance is highly recommended for your packages, especially during Holiday Seasons. Please let us know if you would like to add insurance and we will get the quote from the USPS.

Insurance is FREE for all retail orders $100.00 and up.

Methods of Payment

We accept PayPal, US Postal Money Orders, and your personal check. (Your check must clear prior to shipping.) Depending on what part of the USA you live in, it can take up to 7 business days for your check to clear. Our bank charges $35.00 for returned checks.